This Vendor Agreement (“Agreement”) is entered into by and between [Your Company Name] (“Company”) and the Vendor (“Vendor”) participating in the multivendor ecommerce platform operated by the Company (“Platform”).
1. Vendor Registration and Account: a. The Vendor agrees to register for an account on the Platform and provide accurate and complete information. b. The Vendor is responsible for maintaining the confidentiality of their account credentials and is liable for any activity that occurs under their account.
2. Product Listings: a. The Vendor shall create accurate and detailed product listings for each item they wish to sell on the Platform. b. The Vendor must comply with the content guidelines and policies of the Platform.
3. Pricing and Fees: a. The Vendor has the discretion to set their own prices for products listed on the Platform. b. The Vendor agrees to pay the fees and commissions charged by the Company for using the Platform.
4. Order Fulfillment: a. The Vendor is responsible for promptly fulfilling orders and providing customers with accurate and timely shipping information. b. The Vendor must comply with the shipping and delivery policies of the Platform.
5. Customer Service: a. The Vendor agrees to provide excellent customer service to customers purchasing their products on the Platform. b. The Vendor must promptly respond to customer inquiries, concerns, and requests for assistance.
6. Product Quality and Compliance: a. The Vendor warrants that all products listed on the Platform are of satisfactory quality and comply with all applicable laws and regulations. b. The Vendor is responsible for ensuring that their products do not infringe upon any third-party rights, including intellectual property rights.
7. Termination: a. The Company reserves the right to suspend or terminate the Vendor’s account and remove their listings from the Platform for any reason, including violation of this Agreement or failure to comply with Platform policies.
8. Confidentiality: a. The Vendor agrees to keep confidential any proprietary or sensitive information disclosed by the Company, including customer data and trade secrets.
9. Governing Law and Dispute Resolution: a. This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction]. b. Any disputes arising out of or relating to this Agreement shall be resolved through arbitration in accordance with the rules of [Arbitration Institution].
10. Entire Agreement: This Agreement constitutes the entire agreement between the Company and the Vendor regarding the Vendor’s participation in the Platform and supersedes all prior agreements and understandings, whether written or oral.
By registering as a vendor on the Platform and using our services, the Vendor acknowledges that they have read, understood, and agreed to the terms of this Agreement.
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